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    Pharmacovigilance Inspections – Key Points That You Should Know

    Pharmaceutical industry, and more particularly pharmacovigilance process, is strictly controlled field in terms of having many regulations and laws established by health authorities with rigid timelines to follow.

    To ensure that requirements for monitoring the drug safety are met, it is mandatory for Marketing Authorization Holders’ (MAH) pharmacovigilance systems (PV systems) to be audited by internal and external auditors and also by inspectors from national competent authorities.

    Let’s face the truth, MAH who had no inspection, sooner than later will have to meet this challenge, whereas those already controlled, should be prepared for re-inspections.

    Inspections conducted by various competent authorities may differ in the way they are carried out, but one thing is certain – if a pharmacovigilance system works properly, we have nothing to be afraid of. However, if there are deficiencies, the inspectors, who are experts in this field, will easily identify them and the findings may result in serious ramifications for the MAH.

    Types of pharmacovigilance inspection

    The course of the pharmacovigilance inspection process may depend on many factors. The pharmacovigilance inspection itself may be announced – commonly planned as part of an inspection schedule, referred to as ‘routine’ inspections or unannounced – usually “for cause” inspections which investigate issues when a certain trigger is recognized. An inspection may concern a selected part of the pharmacovigilance system or the entire pharmacovigilance system. It’s worth to remember, that even pre-authorisation PV inspections (for Marketing Authorisation Applicant) may be requested in specific circumstances.
    Moreover, during unusual situations, such as  COVID-19 pandemic, many Competent Authorities are able to conduct remote pharmacovigilance inspections of MAHs, instead of those on-site.

    What to expect during pharmacovigilance inspection?

    Depending on the scope, pharmacovigilance system and portfolio complexity, the inspection may last from one to several days. In the course of the pharmacovigilance inspection, inspectors are entitled to control the marketing authorization holders’ pharmacovigilance system, verify databases and MAH’s documentation regarding pharmacovigilance and request clarifications concerning the functioning of the pharmacovigilance system. Also, relevant qualified personnel, involved in PV process, must be ready for interviews, including the Qualified Person Responsible for Pharmacovigilance (QPPV). It’s worth to remember that it’s not enough to have a good pharmacovigilance system in place. During the interview employees must be ready to clearly answer insightful questions from inspectors. To get through it efficiently they need to be well prepared and have appropriate experience and skills, also the linguistic ones.  

    Findings and penalties

    Even if MAH delegates its PV activities to other pharmacovigilance service provide, all responsibilities regarding pharmacovigilancestill lie on MAH, thus this is crucial to have an overview on all activities performed.

    To understand how broad is the scope of the duties, let’s take a look at the most common inspection finding, listed below: 

    • Adverse reactions (ARs) – reports not processed and submitted on time; under-reporting or erroneous reporting; poor quality of adverse reaction reports evaluation; lack of follow-up on adverse reaction reports or follow-up conducted too late.
    • Quality management systems (QMS) – outdated, incomplete or lacking standard operation procedures; deviations not handled according to deviation system.
    • Pharmacovigilance System Master File (PSMF) – documents do not reflect the actual PV system; annexes to PSMF are incomplete or outdated.
    • Organization and staff – QPPV not adequately qualified or with insufficient overview or without access to medically trained staff;  inadequately trained personnel to ensure compliance.
    • Literature searching – not conducted in accordance with legislative requirements; inadequate local literature reviews.
    • Periodic safety update reports (PSUR) – not submitted on time or content not in accordance with regulations.
    • Reference documentation – safety variations not submitted within the acceptable deadlines; no procedures regarding submission of variations.
    • Cooperation agreements – missing documents; contracts without information on exchange of data about adverse reactions and specific timeframes or timeframes not ensuring timely reporting; lack of reconciliation of information.
    • Audits – contact partners not audited within the context of pharmacovigilance.
    • Electronic databases – no tracing changes for critical processes; systems not validated; inaccuracies between source data and data entered in the database, deficiencies in quality control of data entered or in access control.

    When non-compliance with pharmacovigilance process responsibilities is detected, the necessary action will be judged on a case-by-case basis by controlling authority. What action is taken will depend on the potential negative public health impact of the findings. Potential regulatory actions include: provision of information on findings to other competent authorities, re-inspection, warning letter, infringement notice, placing on the list of MAHs found  to be extremely or persistently non-compliant; suspension or revocation of the marketing authorization, product recall,  financial penalties or even referral for criminal prosecution with the possibility of imprisonment.

    Women with white paper, help needing, many documents.

    Pharmacovigilance services – How can we help you?

    Is it possible then to sleep well, knowing how many responsibilities lie on MAH’s shoulders and how serious may be the consequences of not fulfilling them?

    At SciencePharma, we have an experienced and perfectly trained team for pharmacovigilance services, ready to help your company in preparation and during the course of pharmacovigilance inspection itself. So get in touch today to see how we can help you to meet your legal requirements, with respect to pharmacovigilance process. With SciencePharma as pharmacovigilance service provider it’s possible to always be inspection ready and… sleep calmly.

    If you are interested in our pharmacovigilance services or other cooperation, please contact us.
    Our experts will be happy to answer all your questions.

    Interested in our pharmacovigilance services? – read about Risk Management Plan (RMP) or Preparing Addendum to Clinical Overview.

    Want to learn more about pharmacovigilance process – check our article on Periodic safety update report (PSUR) – essential facts that you should know.